Terms of Service

These terms are an agreement between you and BlumacawTech (“we”, “us”), covering the BMT B2B Wholesale Pricing Shopify app, its theme and checkout extensions, and this website (blumacawtech.com) — together, the “Service”.

By installing the app or using the Service you accept these terms. If you are accepting on behalf of a company, you confirm you are authorised to bind it. If you do not accept these terms, uninstall the app and stop using the Service.

Our Privacy Policy explains what data we process and forms part of this agreement.

The app is for Shopify merchants and the staff they authorise. You need an active Shopify store, and your use of the app is also governed by your agreement with Shopify. If Shopify suspends or closes your store, your access to the app ends with it.

You are responsible for everything done through your store’s account, including by your staff and collaborators.

• Billing runs through Shopify. Charges are approved by you in Shopify’s admin and appear on your Shopify invoice. We do not take or store your card details.
• Current plans, features and prices are listed on our pricing page. A free plan is available, and paid plans are offered with a free trial as described there.
• Subscriptions renew on Shopify’s billing cycle until cancelled. Uninstalling the app cancels the recurring charge going forward.
• Changing plans takes effect as Shopify applies it; downgrading may disable features tied to a higher plan, including features you have already configured.
• Refunds are handled case by case and are subject to Shopify’s billing mechanics. Contact us and we will do what we reasonably can.
• Prices may change. We will give reasonable notice before a change affects an existing subscription, and Shopify will ask you to approve any increased charge.

The app changes what your buyers see and pay. You own those decisions, and we ask you to take them seriously:

• Check your configuration. Pricing rules, discounts, order limits, payment terms, shipping rules and page locks apply exactly as you configure them. Test your rules on your own store before relying on them for live orders.
• Your prices and offers must be lawful and accurate in the markets you sell to, including tax, VAT and consumer-pricing rules.
• Your buyers’ data is yours to govern. Where the app collects data from your buyers — registration forms, uploaded business documents, tax numbers entered at checkout — you are the controller of that data. Collect it lawfully, tell your buyers what you do with it, and handle their requests about it.
• Keep your own store terms current, including anything your buyers need to know about wholesale approval, minimum orders or payment terms you set with our features.

The app sends transactional email you configure — registration confirmations, approval notices, payment-term notices, order documents and similar. You decide the recipients and the content, which makes you the sender in every sense that matters.

• You may only send to people who have a genuine relationship with your store, and you must comply with anti-spam law that applies to you.
• The built-in sender has a monthly volume allowance tied to your plan. Connecting your own provider — such as Klaviyo, your own SMTP server or an email API account — moves volume onto your agreement with that provider.
• We may suspend sending from a store that is generating spam complaints, sending to purchased lists, or putting delivery for other merchants at risk.

Some features work by connecting an account you own — for example Google Drive for invoice sync, or an email provider for delivery. When you connect one:

• You confirm you are entitled to connect that account and to grant the access requested.
• We use the access only for the feature it was granted for. For Google Drive that means the drive.file scope — files this app creates, nothing else in your Drive. The Privacy Policy sets out the detail, including our adherence to the Google API Services User Data Policy.
• That provider’s own terms continue to apply to you, and you can disconnect at any time in the app’s settings.

You agree not to:

• copy, resell, sublicense or white-label the Service, or use it to build a competing product;
• reverse engineer, decompile or attempt to extract source code, except where that restriction is unenforceable by law;
• probe, scan or interfere with the Service, circumvent plan limits, or access it by any means other than the interfaces we provide;
• use the Service to store or transmit unlawful, infringing or malicious content, or to collect data from your buyers deceptively;
• place a load on the Service that degrades it for other merchants.

We may suspend access where we reasonably believe this section has been breached, or where a store poses a security or legal risk. Where it is practical and lawful to do so, we will tell you first.

We work to keep the Service available and dependable, but we do not offer a guaranteed uptime commitment, and the Service depends on platforms outside our control — principally Shopify and Google Cloud. Maintenance, upstream incidents and platform changes can interrupt it.

Support is available at admin@blumacawtech.com and through the in-app chat. We may add, change or remove features as the product develops; where a change materially reduces functionality you depend on, we will give reasonable notice.

The Service runs on and integrates with platforms we do not control, including Shopify, Google Cloud, Google Drive, and any email provider you connect. Your use of those platforms is governed by their terms, and their outages, policy changes or account actions can affect the Service. We are not responsible for those platforms’ own acts or omissions.

We own the Service — the app, its extensions, this website, and the underlying software, design and documentation. These terms grant you a limited, non-exclusive, non-transferable right to use it while your subscription is active, and nothing more.

You keep everything of yours: your store, your catalogue, your branding, your buyer data and the content you put into the app. You grant us only the permission we need to operate the Service for you. If you send us feedback, we may use it to improve the product without obligation to you.

The Service is provided “as is” and “as available”. To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We do not warrant that the Service will be uninterrupted or error-free, or that it will produce any particular commercial result. Nothing in the Service is legal, tax or accounting advice — including anything the app calculates or prints on an invoice, and anything on this website. Confirm your tax and invoicing obligations with your own advisers.

To the extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, goodwill or data, even if advised of the possibility.

Our total aggregate liability arising out of or relating to the Service is limited to the amounts you paid us for the Service in the twelve months before the event giving rise to the claim. Where you are on a free plan, that amount may be zero.

Nothing here limits liability that cannot be limited by law, including for fraud.

You agree to indemnify us against third-party claims arising from your use of the Service in breach of these terms, from your store’s content, pricing or offers, or from your handling of your buyers’ personal data.

You may stop at any time by uninstalling the app from your Shopify admin. We may suspend or terminate access if you materially breach these terms, if required by law or by Shopify, or if we discontinue the Service.

Uninstalling triggers deletion of the data we hold for your store, as described in the Privacy Policy. Export anything you want to keep — invoices, registration submissions, customer groups — before you uninstall. Sections that by their nature should survive termination do so, including intellectual property, disclaimers, liability and indemnity.

We may update these terms as the Service changes. When we make a material change we will update this page and revise the effective date above, and where the change significantly affects your rights we will give notice through the app or by email. Continuing to use the Service after a change takes effect means you accept the updated terms.

These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction over disputes arising from them, without affecting any mandatory consumer-protection rights you have where you live.

If any provision is held unenforceable, the rest remains in force. Our not enforcing a provision is not a waiver of it.

Questions about these terms: admin@blumacawtech.com.