Support Guide

    Enable Wholesale Pricing Feature

    Step-by-step guide to activate and configure wholesale pricing for your B2B customers

    Start Setup

    Video Tutorial

    Watch this step-by-step video guide to enable wholesale pricing

    Setup Guide

    Follow these steps to enable wholesale pricing functionality

    1

    Check Wholesale Pricing Feature Status

    First, open the admin dashboard and visit the B2B wholesale pricing feature site. Notice that the app embed displays as switched off.

    • Open your Shopify admin dashboard
    • Navigate to the BMT B2B Wholesale Pricing app
    • Check the current status of the app embed (should show as 'off')
    • Take note of the current configuration
    2

    Go to the Online Store Section

    Head to the Online Store section. Here, locate the theme that's actively running on your store.

    • In your Shopify admin, click on 'Online Store' in the left navigation
    • Look for your current active theme (usually marked with 'Current theme')
    • Identify which theme is currently live on your store
    • Ensure you're working with the correct theme
    3

    Customize the Theme

    Click Customize on your active theme to access theme customization options.

    • Click the 'Customize' button on your active theme
    • This will open the theme editor in a new tab
    • Wait for the theme customization interface to load
    • You'll now have access to theme settings and app embeds
    4

    Enable App Embed

    A new URL appears, letting you access theme customization options. Go to the App Embed section and enable BMT B2B wholesale pricing.

    • In the theme customizer, look for the 'App embeds' section in the left sidebar
    • Find 'BMT B2B wholesale pricing' in the list of available app embeds
    • Toggle the switch to 'ON' to enable the wholesale pricing feature
    • Click 'Save' to confirm and apply your changes
    5

    Confirm Status in the App

    Return to the app. The app embed now shows as switched on. You're all set! Wholesale pricing is now active for your store.

    • Navigate back to the BMT B2B Wholesale Pricing app
    • Verify that the app embed status now shows as 'ON'
    • Check that all wholesale pricing features are now available
    • Your store is now ready for B2B wholesale pricing!

    Common Issues & Solutions

    Quick fixes for the most common setup problems

    Wholesale prices not showing

    • Verify that wholesale pricing is enabled in app settings
    • Check that the customer is assigned to a wholesale customer group
    • Ensure products have wholesale prices configured
    • Clear browser cache and try again

    Customer can't see wholesale prices

    • Confirm customer account is approved for wholesale
    • Check customer group assignments
    • Verify customer is logged into their account
    • Review wholesale pricing rules configuration

    Still Need Help?

    Our support team is available 24/7 to help you with any setup issues or questions