Can I set both minimum and maximum order limits at the same time?

Yes! You can create multiple order limit rules — one for minimum and one for maximum. Set the priority for each rule to control how they interact with each other.

What's the difference between 'per product' and 'per order' limits?

Per product limits apply to individual product quantities (e.g., must buy at least 5 of this product). Per order limits apply to the entire order (e.g., total order must contain at least 10 items across all products).

Will customers be blocked at checkout if they don't meet the order limits?

Yes, but only if BMT Cart validation is enabled in your Shopify Checkout settings. Without checkout validation, the warning messages will display but customers may still be able to proceed.

Can I customize the warning message and its appearance?

Absolutely! You can customize the message text, background color, text color, and font size in the Advanced Settings of each order limit rule. Changes are previewed in real-time.

How do rule priorities work?

When multiple order limit rules could apply to the same product or order, the rule with the higher priority takes precedence. This allows you to create general rules with lower priority and specific exceptions with higher priority.

Can I apply order limits to specific collections only?

Yes! When configuring the product scope, you can choose to apply the rule to all products, specific individual products, or entire collections.

Do order limits work with quantity-based (volume) discounts?

Yes, order limits work alongside volume discounts. You can set minimum order quantities that complement your volume discount tiers to encourage bulk purchases.

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Order Limits Guide

Configure Order Limits for Your Store

Q: Do order limits apply to all customers or just wholesale customers?

You have full control over the customer scope. You can apply limits to all customers, only logged-in customers, non-logged-in customers, or customers with specific tags (e.g., wholesale groups).

Setting order limits helps you control how customers place orders, ensuring they meet minimum or maximum quantities or amounts.

Start Configuration

Prerequisites: Ensure you have BMT B2B Wholesale Pricing app installed, administrative access to your Shopify store, and the wholesale pricing feature enabled.

Video Tutorial

Watch this step-by-step video guide to configure order limits

Step-by-Step Configuration Guide

Follow these detailed steps to set up and customize order limits for your store

Step 1

Go to Order Limits

Navigate to the Order Limits section inside the BMT Wholesale Pricing app.

Open your Shopify admin dashboard
Navigate to the BMT B2B Wholesale Pricing app
Click on 'Order Limits' in the app menu

Step 2

Add New Order Limit

Click 'Add new order limit' to start creating a new limit.

Click the 'Add new order limit' button
The order limit configuration form will open

Step 3

Name Your Order Limit

In General settings, give your order limit a name, such as 'sample'.

Enter a descriptive name for the order limit
Use clear naming for easy identification

Step 4

Set the Priority

Set the priority (e.g., 0 means highest priority).

Enter a priority number (0 = highest priority)
Higher priority rules override lower priority ones

Step 5

Choose Application Scope

Choose how the rule will apply under order limit rule. For example, select 'order limit per product'.

Select 'Per Product' to apply limits per individual product
Select 'Per Order' to apply limits to the entire order

Step 6

Select Limit Type and Value

Pick the type of limit — Minimum Order Quantity, Maximum Order Quantity, Minimum Order Amount, or Maximum Order Amount. Enter your desired value, such as minimum quantity 5.

Choose from: Minimum/Maximum Order Quantity or Amount
Enter the numeric value for the limit
Example: Minimum Order Quantity = 5

Step 7

Set Product Scope

Select which products this limit applies to, such as all products, specific products, or specific collections.

Choose: all products, specific products, or collections
Browse and select specific products if needed
Choose collections for bulk product inclusion

Step 8

Set Customer Scope

Decide which customers this order limit affects — choose from all customers, only logged-in customers, non-logged-in customers, or customers with specific tags.

Choose customer scope: all, logged-in, non-logged-in, or tagged
Use customer tags to target specific wholesale groups
Combine with product scope for precise control

Step 9

Customize Design (Advanced Settings)

In Advanced settings, adjust design options like background color and text color.

Expand the Advanced settings section
Set background color to match your store theme
Configure text color for readability

Step 10

Edit Warning Message

Edit the warning message that customers will see if they don't meet order requirements. Changes update in real time.

Write a clear, customer-friendly warning message
Example: 'You must buy at least five products'
Preview updates in real time as you edit

Step 11

Save Order Limit

Click 'Save order limit' to activate your new order restriction.

Review all configured settings
Click 'Save order limit' to apply the rule
Your order limit is now active and listed

See It In Action

Here's what customers experience when order limits are active

Step 1

Visit a product detail page (PDP) and notice the prices and warning message shown to customers.

Step 2

Try adding fewer items than allowed (e.g., only one product). The system displays an error — customers must select at least five products.

Step 3

Add the minimum required quantity (five products) to your cart. The process completes successfully.

Step 4

In the cart, if you try to reduce quantity below the limit, the same warning appears.

Step 5

Once the rule is satisfied, you can proceed to checkout.

Common Issues and Solutions

Resolve common order limit configuration issues

Order limits not showing on product page

Solutions:

Verify the order limit rule is enabled (toggled on)
Check that the product scope matches the products in question
Ensure the customer matches the customer scope criteria
Clear browser cache and refresh the page

Customers can still checkout below minimum

Solutions:

Ensure BMT Cart validation is enabled in Checkout settings
Verify the checkout validation rule was saved properly
Check that the order limit rule priority is set correctly
Test the checkout flow with a different browser

Warning message not displaying correctly

Solutions:

Review the custom message text in the rule settings
Check Advanced Settings for color and font size issues
Ensure the message doesn't exceed the display area
Test on both desktop and mobile views

Rule not applying to specific customer groups

Solutions:

Verify customer tags match the rule's customer scope
Check if the customer is logged in (if required by rule)
Review customer group assignments in the app
Ensure no higher-priority rule is overriding this one

Frequently Asked Questions

Common questions about configuring order limits

Need Help with Order Limits?

Our support team is ready to help you configure and optimize your order limits

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