What can I lock with Page Lock rules?

You can lock your entire website, specific products, collections, pages, or custom URLs. This gives you full control over which content is restricted to certain customer groups.

Can I hide prices and Add to Cart buttons instead of showing a modal?

Yes! When configuring the denied access action, select 'Hide Elements' to hide prices and Add to Cart buttons from restricted users. This is useful for price-hidden catalogs.

How do I allow access based on customer tags?

In the access condition setting, select 'Specific Customer Tags' and enter the tag (e.g., 'wholesale'). Only customers with that tag will be able to view the locked content.

Can I exclude certain pages from the lock?

Yes. Use the Exclude URLs field to add any paths that should remain accessible to guest users, such as your contact page or about page. Make sure to remove 'https://' and use the correct path format.

Does the page lock work on mobile devices?

Yes, you can control mobile access separately. In the configuration, you can set whether phone users are allowed access or should also be restricted.

Can I use a passcode instead of customer tags?

Yes! You can set the access condition to 'Passcode' which requires visitors to enter a specific code to access the locked content. This is useful for exclusive launches or private sales.

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Lock Page & Hide Price Guide

Configure Lock Page & Hide Price Rules

Page locks let you restrict pages or sections to specific customer groups, or hide key shopping functions like prices and Add to Cart buttons from selected users. Here's a step-by-step guide to setting up these powerful controls.

Start Configuration

Prerequisites: You need the BMT B2B Wholesale Pricing app installed on your Shopify store. Make sure you have admin access and the app embed is enabled in your theme.

Step-by-Step Configuration

Follow these steps to create and configure a page lock rule on your Shopify store

Step 1

Go to Page Locks

Navigate to the Page Locks section under BMT B2B Wholesale Pricing.

Open your Shopify admin and go to BMT B2B Wholesale Pricing app
Click on 'Page Locks' in the navigation menu

Step 2

Click Add Page Lock Rule

Start creating a new page lock rule to restrict access.

Click the 'Add Page Lock Rule' button to open the configuration form

Step 3

Configure General Settings

Enter a name for your lock rule and set the priority.

Enter a descriptive name (e.g., 'Sample Lock')
Set the priority — lower numbers take precedence over higher ones

Step 4

Select Resources to Lock

Choose what to lock — whole website, specific products, collections, pages, or URLs.

Under Resource Selection, pick what you want to lock
Options include: Whole Website, Specific Products, Collections, Pages, or URLs
For a broad lock, select 'Whole Website'

Step 5

Set Phone Access

Decide if phone users should be allowed access.

Set phone access to 'No' if you don't want phone users to have access
Set to 'Yes' if mobile users should bypass the lock

Step 6

Configure Exclude URLs

Paste any URLs that should remain accessible to guest users.

In the Exclude URLs field, paste paths that guests can still access
Remove 'https://' from URLs and use the correct path format
This is useful for keeping pages like your contact or about page accessible

Step 7

Set Access Condition

Choose who can access the locked content — logged-in customers, specific tags, or passcode.

Choose between: Logged-in Customers, Specific Customer Tags, or Passcode
For tag-based access, select 'Specific Customer Tags' and enter the tag (e.g., 'wholesale')
Only customers matching the condition will be able to access the locked content

Step 8

Choose Denied Access Action

Decide what happens when access is denied — redirect to login, show a modal, or hide elements.

Options include: Redirect to Login, Show Modal, or Hide Elements (like price and Add to Cart)
Select 'Show Modal' to display a custom popup prompting users to register or log in
Select 'Hide Elements' to hide prices and Add to Cart buttons from restricted users

Step 9

Set Up Your Modal

Customize the modal with a title and button labels for registration and login.

Add a descriptive modal title
Set button labels for the Registration action
Set button labels for the Login action

Step 10

Create the Lock Rule

Click 'Create Block Tool' to activate your page lock rule.

Click 'Create Block Tool' to save and activate the lock rule
Your rule is now live and will start restricting access based on your configuration

Step 11

Enable App Embed in Theme

Make sure the app embed is switched on in your Shopify theme.

Go to your Shopify admin → Online Store → Themes
Click 'Customize' on your active theme
Navigate to App Embeds and activate the BMT B2B app embed
Save your changes

Step 12

Test Your Lock Rule

Visit your online store as a first-time user to verify the lock is working.

Open your store in an incognito/private browser window
You should see the modal prompting you to register or log in
Verify that the correct content is locked based on your settings

Step 13

Verify Login and Registration Links

Test the Login and Register buttons to ensure they redirect correctly.

Click the 'Login' button — it should redirect to the Shopify login page
Click the 'Register' button — it should redirect to the registration page
Confirm that logged-in users with the correct tags can access the locked content

See It In Action

Verify your page lock rule is working correctly

Step 1

Visit your store as a guest — you should see the modal or hidden elements based on your configuration.

Step 2

Step 3

Test excluded URLs — they should remain accessible to guest users.

Common Issues and Solutions

Resolve common page lock configuration issues

Lock rule not appearing on the store

Solutions:

Ensure the app embed is enabled in your Shopify theme customizer
Check that the lock rule status is active
Clear your browser cache and try in an incognito window
Verify the resource selection matches the pages you want to lock

Customers with correct tags still can't access

Solutions:

Verify the customer tag matches exactly (case-sensitive)
Ensure the customer is logged in before accessing the locked content
Check that no higher-priority rule is overriding access
Confirm the tag is applied to the customer in Shopify admin

Modal not displaying correctly

Solutions:

Check your modal title and button label settings
Ensure the app embed is enabled in your theme
Test in a different browser to rule out browser-specific issues
Verify the denied access action is set to 'Show Modal'

Frequently Asked Questions

Common questions about page locks and hiding prices

Need Help with Page Locks?

Our support team is ready to help you configure and optimize your page lock rules

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